Where is my VPS hosted?
In our Chicago, IL data center.
What CPU does my VPS use?
AMD Ryzen. Your vCPU count is the number you chose when you ordered.
Which operating systems can I install?
You choose one when you order, and you can switch later by rebuilding from the control panel:
- AlmaLinux 9 or 10
- CentOS Stream 9
- Debian 12 or 13
- Fedora 43 or 44
- Oracle Linux 9
- Rocky Linux 8, 9, or 10
- Ubuntu Server 22.04, 24.04, or 26.04 LTS
How do I reinstall my VPS?
Use Rebuild in the control panel. It erases everything on the disk, so copy off anything you need first. See Rebuild.
Where are my login details?
Your login details come in a separate email from our VPS Control Panel after your VPS is built. See Login Credentials.
How do I get more CPU, memory, or storage?
Open a support ticket and we’ll resize your VPS. Storage can grow but can’t shrink.
Can I set reverse DNS (rDNS)?
Not from the control panel. The RDNS column on the Network tab is view-only.
Why can’t I type my password in PuTTY or the console?
The Linux terminal hides your password as you type it. Your keystrokes are going in, you just don’t see them. Type the password and press Enter to submit it.