Support that moves as fast as your servers

Mezal

Best pricing I have seen anywhere. Support team is insanely fast on response time, like sub 10 minutes both times I had to contact them.

Chuck A.

Java Minecraft

Very knowledgeable and Courteous staff. I needed some help getting a modpack loaded that wasn't on the list I went to their discord and dropped a ticket within minutes someone was working on it. I have had no issues with any of the servers I have.

Ronald M.

Brandon helped me get my server changed over to a different game with zero friction. He also came to the rescue on troubleshooting a modpack that wasn't in their Modpack Manager utility yet and kept me in the loop every step of the way. Great, prompt, knowledgeable service.

Koronovannyy

Site - 32 an SCP : SL Roleplay Server.

Excellent and dedicated support. When my server couldn't be set up properly due to an outside issue the support had done everything within their power, and I mean everything. As much as they couldn't resolve the issue, due to a issue to do with the official game makers!! Not to do with an issue with the providers of WinterNode, they had still exhausted all options until they were 100% sure that it was not an issue they could resolve, and directed me to the correct resources to have my issue resolved. The game panel is also incredibly easy to use and has some lovely design. With server info and diagnostics for memory usage and CPU usage very well displayed and quite quick with updates. WinterNode is also incredibly affordable for a good server plan, especially for new server owners. As well as customizable with the pricing - being able to switch between levels of RAM available to buy ranging from 2GB to 25GB typically. WinterNode also provides a nice range of countries to select for their servers, including the United States, Australia, United Kingdom, Germany, Finland and France. WinterNode also provides services for premium-tier Discord Bots, VPS Hosting, Game hosting and Web Hosting. For game hosting, WinterNode provides game servers from commonly large games including Minecraft, Terraria, ARK : Survival Evolved, Palworld and Hytale. Alongside less typically provided games, like SCP : Secret Laboratory which is what I am personally hosting using WinterNode. In my opinion WinterNode has easily outpaced larger service providers like Shockbyte, Bisect and other large titles. I would like to finish this by shouting out Darius from the support team, thank you for using quite the abundance of options you had attempted on my server. As much as it was not resolved, that can not be blamed on you but on Northwood (The creators of SCP:SL) haha.

Bryan C.

Been using WinterNode for a couple years now and they are always reliable, never any server issues on their end, and a really amazing support team who is always doing extra to make sure things are set up the way my friends and I ask. Highly recommend them for making it so easy!

EpicGamezTV

The Rustic Miner

To be honest I really dont know how long I've been with WinterNode.. i would guess 3+ years now non stop. When ever i have an issue the staff are always around to help get me back up and running. Its that customer service that keeps me as a client..